Return Policy
Please note: JAYCO Technologies operates a strict No-Return Policy.
We take immense pride in the quality of our devices. Because every unit undergoes our rigorous 30-Point Hardware Integrity Check and is accompanied by a detailed diagnostic report, we do not accept returns or exchanges once a sale is finalized.
Final Sale: All purchases are considered final. We encourage customers to review the diagnostic reports and device grading thoroughly before completing a purchase.
Change of Mind: We do not offer refunds or exchanges for changes of mind or personal preference once the device has been delivered.
Technical Issues: If your device experiences a functional defect after purchase, please refer to our Warranty Policy to initiate a repair or service claim. Our warranty is designed to ensure your device performs as promised, even though we do not offer returns.
Damaged on Arrival
In the rare event that a device is physically damaged during transit:
You must report the damage to our support team within 2 hours of delivery.
Clear photos of the packaging and the device damage must be provided.
Reports made after this window will be governed by our standard physical damage exclusions.
Why we don't offer returns:
By eliminating the traditional return model, we are able to:
Guarantee Authenticity: Ensure that every device sold has never been "trialed" or "used" by another customer after its certification.
Maintain Low Prices: Pass the savings of reduced logistics and restocking overhead directly to you.
Ensure Quality: Focus entirely on the precision of our initial 30-point check so that the device you receive is exactly as described.